SENIOR PORTRAITS
FAQ’S & POLICIES

Photography:

• what should i wear for my yearbook portrait?

  Some schools have different outfit requirements for the yearbook portrait. If you are unsure of your schools requirement, please call us 623-566-1082. If your school requires you to wear a tux or drape or cap and gown, we will provide them for the portrait. If you are wearing a drape please wear a spaghetti strap shirt to your appointment so we can place you in the drape. If you are wearing a tux, please wear a plain white t-shirt and we will provide the rest. For cap and gown portraits we recommend wearing a blouse or a dress shirt with a collar/and or tie.

• how does the school receive my yearbook portrait?

  No need to stress! Make sure to take your yearbook photo before your yearbook deadline. Grads will take care of sending your yearbook image to your school.

• does my parent or guardian Need to be at my appointment?

  We recommend parents or guardians attend the photography appointment with your senior to be a part of the experience. This is a special moment in your graduates life that only happens once! If you are unable to make your seniors appointment, please make sure their session has already been paid for. Parents or Guardians should be present for viewing appointments at our Glendale Studio.

• What is an on-location session (Environmental photography)?

  Our On-Location sessions are outdoor portraits that take place only on Saturday mornings and are a separate appointment from your session in our studio. These photos are not for your yearbook and are by appointment only. It is a 1 outfit 15-minute session (there are not places for outfit changes to take place). You will meet your photographer at your scheduled time at one of our two scenic locations for you to choose from. If you’d like to bring props, pets or a vehicle to take your pictures with you are able to do so. To schedule an On-Location session please call our studio at 623-566-1082.

• What if i cannot make it to my appointment or i am running late?

  You can reschedule your studio photography appointment online if it is more than 24 hours in advance. If you are running late to your in studio photography appointment please give us a call. If you are running late to your on-location session please call your photographer directly, their information is emailed to you before your appointment, our studio office is not open during the times of On-Location portraits. If you are running more than 15 minutes late for any photography appointment you may need to reschedule your appointment depending on scheduling availability.

• what is a session deposit?

  The session deposit you pay when booking your photography appointment is for the photography session time. The deposit you pay will be applied to your portrait order and is non-refundable.

Ordering:

• how do i view and order my portraits?

  We offer online viewing and purchasing options please speak with a representative at our studio to inquire about online ordering. We do offer viewing appointments for seniors photographed at our Glendale location (viewing and photography appointments are two separate appointments, please call our studio to schedule a viewing appointment 623-566-1082). All portrait orders are non-refundable.

• How long does it take to get my portrait order?

  Our standard processing time is 3-4 weeks. If you are needing your portraits sooner, we do offer rush fees, please call our studio to inquire 623-566-1082.

• does my parent or guardian Need to be at my appointment?

  Parents or Guardians should be present for viewing appointments at our Glendale Studio for the selection of photos, packages, and payments.

• Is it too late to order my seniors portraits?

  We recommended ordering your portraits in enough time to receive them for graduation. Keep in mind standard processing times for orders are 3-4 weeks. We will keep photos in our system for the current year until the end of May to order from, after May they are archived and will require a phone call to view or purchase.

products & Prints:

• do you offer a digital copy of pictures?

  Digital images can be purchased, we do offer different options for digital images. High resolution digital images are print quality and include a copyright release. Low resolution digital files are perfect for social media and email but are not print quality. Digital images are on a USB, they are not emailed or instant download.

• do you offer retouching?

  Yes, we do offer Minor and Extensive retouching for Senior portraits. Minor retouching is for redness, shine and blemishes on the face. Extensive retouching includes all Minor retouching plus teeth whitening or hair fly aways. If you have a specific question about something you would like retouched, please ask us and we will help find a solution.

• What is scripting?

  Scripting is your seniors first name and graduation year on the bottom right side of 2x3’s (wallet size prints only).

• What are proofs?

  Proofs are 4x5 prints of your portrait session that include your entire set of proofs and are a great addition to your portrait order. Additionally, you can display your set of proofs in a folio as a beautiful way of displaying your proofs. They make a great gift for a special family member or friends!
  *Proofs are not edited, color corrected, adjusted, or retouched.